ShowTix4U - Event Organizers Support Center

Video File Formats

Acceptable file formats

ShowTix4U supports just about any kind of video file, including these common formats: MP4, MOV, WMV, AVI, and FLV. In the rare circumstance that a format is not supported. All videos uploaded to ShowTix4U will be converted to square pixels. Regardless of format, all videos will be displayed at the correct aspect ratio.

Schedule Content events will stream up to 1080p. Video On Demand events can stream up to 4K.

ShowTix4U does not accept audio files, image files, or other non-video formats, such as: MP3, WAV, WMA, JPG, and PNG. Project files such as imovieproject and dvdproj files are also unsupported, since these are not video files.

To compress or not to compress

While it’s technically possible to upload an uncompressed video to ShowTix4U, in many cases, it isn’t a good idea. Uncompressed files take longer to upload; more importantly, they may not result in significant visual improvement over properly compressed videos.

If you do decide to compress your source file prior to upload, we recommend following these guidelines. Check out these compression tutorials for several popular video editing programs.

Virtual Poster Specifications: https://showtix4u.helpsite.com/articles/55868-virtual-poster-creation-specs

Here is a link to our FAQ on how to upload your video content to ShowTix4U: https://showtix4u.helpsite.com/articles/58475-uploading-your-video-content