ShowTix4U - Event Organizers Support Center

*Internet Considerations*

It is critical for Live Streaming you test your internet speeds and network before your streaming event. Below are 4 easy steps to prepare and test your stream.


1.) Connect your streaming device to the internet:

While you can stream using a wireless internet connection, it is always recommended you hardwire your computer or mobile device. Below are adapters that allow you to accept ethernet if you do not have an ethernet port on your computer or mobile device.

Apple Mobile device (Lightning): https://www.apple.com/ca/shop/product/HMJU2ZM/A/belkin-ethernet-power-adapter-with-lightning-connector

Mobile/Mac device (USB C): https://www.apple.com/ca/shop/product/HJKF2ZM/A/belkin-usb-c-to-gigabit-ethernet-adapter

Multi-port including ethernet (USB C, iPad/Mac device) Good if using hardline ethernet and an audio interface: https://www.amazon.ca/gp/product/B07WG6FRH7/ref=ppx_yo_dt_b_asin_title_o02_s00?ie=UTF8&psc=1

Multi-port including ethernet (Lightning, Apple Mobile device) Good if using hardline ethernet and an audio interface: https://www.wish.com/product/5bbf3221b9ae5d16d0408543?hide_login_modal=true&from_ad=goog_shopping&_display_country_code=CA&_force_currency_code=CAD&pid=googleadwords_int&c=%7BcampaignId%7D&ad_cid=5bbf3221b9ae5d16d0408543&ad_cc=CA&ad_curr=CAD&ad_price=24.00&campaign_id=6493229759&gclid=EAIaIQobChMIjJqUpIzI6gIVBbbICh03YAmyEAYYByABEgJK7vD_BwE&share=web


2.) Test your internet speed long before your event: https://www.speedtest.net/

3.) Take the UPLOAD speed it gives you (NOT the download speed) and compare to the “Upload Speed” chart. Based on your upload speed, look what resolution your network can handle.

Upload Speed

Resolution

Required Bitrate

Under 1.5 Mbps

360p

300-800 kbps

1.5 Mbps to 5 Mbps

480p

500-1500 kbps

5 Mbps to 10 Mbps

720p

1000-3000 kbps

10-20 Mbps

1080p

2000-5000 kbps

4.) Open your streaming application and set the encoder to the settings your network can handle.