When can patron access my stream?
Live Stream: Patrons can access the live stream up to one hour prior to the event time and anytime during the stream. Patrons can not rewind a live stream.
Scheduled Content: Patrons can access the live stream of your prerecorded content (scheduled content) up to one hour prior to the event time and anytime during the stream. Patrons can not rewind a scheduled content event as it is a live stream.
Video On Demand: When setting up a Video On Demand event, you set the Sales Start, Public Sale End, and Box Office Sale End. The Public Sale Start also controls when patrons can access your Video On Demand content. The Box Office Sale End controls when patrons can no longer access the content. Keep in mind any licensing restrictions.
Patrons who purchase access to a Video On Demand stream have 48 hours to watch the content from the first time they start watching. This though would be limited if the Sale Start and Box Office End is less than 48 hours. Patrons can rewind a Video On Demand event.